Renewing Cloakbox

From Witopiawiki

When you ordered your Cloakbox, you should have received a welcome email, within that email is some important details needed for renewing your Cloakbox. Here is a sample:

To renew your Cloakbox, go to this link on our shopping cart (if you have already renewed, just skip this step).

You will be asked for your w#, please enter it in the format w00xxxxx. After placing the order and paying for your renewal, our implementation team will be notified of the renewal. You will receive an email confirmation for the order, and then a second email containing your updated Client Certificate as soon as it is ready. This process is manual so please be patient while we process the renewal (usually 1-2 business days).

Here is how you do the update:

1. Using the login information provided in your welcome email, log into your Cloakbox using your favorite web browser.

2. Click on the Administration tab, then the Services sub-tab as shown below:

Or for newer versions, you need to click on the Services tab, then the Services sub-tab as shown below:

3. Scroll down the page until you reach the section entitled OpenVPN Client and look for the text box called Public Client Cert as shown:

4. While the text box is small, the Public Client Certificate is LARGER than shown in the box, however it begins with -----BEGIN CERTIFICATE----- and ends with -----END CERTIFICATE-----. You need to ERASE all of the text in the box. DO NOT CHANGE ANY OTHER SETTINGS UNLESS INSTRUCTED TO DO SO BY WITOPIA SUPPORT STAFF AS YOU RISK PERMANENTLY DAMAGING YOUR CLOAKBOX.

5. From the email you receive (containing your new certificate) from WiTopia Certificate Support COPY & PASTE the entire Client Certificate into the Public Client Cert box on your Cloakbox. The Client Certificate will look something like this:

6. After PASTING the new Client Certificate into the Cloakbox, click Save Settings, then click Reboot Router

7. That's it! Your Cloakbox has been renewed for the next year.